Heena Natural Dhoop Batti Charcoal Free

At Shree Sankallp, we take great care in packaging your sacred and personalized items to ensure they reach you in perfect condition.

1. Delivery Timeline

• Standard Delivery: We are committed to delivering your orders within 4–6 business days across India.
• Processing Time: Orders are typically dispatched within 24–48 hours after order confirmation. For personalized items (Engraved Pens), please allow an additional 24 hours for precision crafting.

2. Shipping Charges

• Free Shipping: We offer Free Standard Shipping on all orders across India with no minimum purchase required.
• Express Shipping: Need it faster? Choose our Express Shipping option at checkout for priority dispatch and faster transit.Note: Additional charges apply for Express Shipping, calculated based on your location at checkout.

3. Order Tracking

Once your order is shipped, you will receive a tracking link via email and WhatsApp to monitor your package in real-time.

We strive for 100% customer satisfaction. However, due to the nature of our products, the following conditions apply:

1. Returns & Replacements

• Returns are accepted within 7 days of delivery only if the product is received in a damaged or defective condition.
• To initiate a return, please share an unboxing video and photos of the defect via WhatsApp or Email.

2. Non-Returnable Items

• Personalized Products: Items like "Custom Name Engraved Pens" cannot be returned or exchanged unless there is a manufacturing defect or engraving error on our part.
• Sacred Items: Rudraksha and spiritual items once worn or used in rituals cannot be returned due to hygiene and spiritual sanctity.

3. Refunds

• Once your return is approved and the item is received back at our warehouse, the refund will be processed to your original payment method within 5–7 business days.